Terms of Use & Privacy Policy

LifePO4 Powers (BRIGHT POWER (CHINA) LIMITED)
Effective date: 2025-09-03  |  Last updated: 2025-09-03

Quick Summary (Human-Readable)

• We sell LiFePO4 batteries and related products worldwide (B2B + B2C for Starlink Mini battery).

• You agree to use our site lawfully and not misuse our content or services.

• We collect only what we need to fulfill orders, support customers, and improve our site.

• We never sell your personal data. You can access, correct, or delete your data and manage cookies.

• Questions? info@lifepo4powers.com | WhatsApp: +86 134 3087 8715.

1) Company & Contact

Company: BRIGHT POWER (CHINA) LIMITED (brand: LifePO4 Powers)
Address: Dongguan, Guangdong, China
Email: info@lifepo4powers.com
WhatsApp: +86 134 3087 8715
Website: https://lifepo4powers.com

2) Terms of Use

2.1 Acceptance

By accessing or purchasing from this website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site.

2.2 Eligibility

You must be of legal age in your jurisdiction to purchase our products and capable of entering into a binding contract.

2.3 Account & Security

You’re responsible for keeping your account credentials confidential and for all activities under your account.

2.4 Orders & Availability

We may accept or refuse any order at our sole discretion (e.g., stock limits, compliance checks for battery shipping, suspected fraud).

2.5 Pricing & Payment

Prices may change without notice. Taxes, duties, and shipping fees are shown at checkout where applicable. Payments are processed by trusted third-party processors (e.g., Stripe/PayPal). We do not store full card details on our servers.

2.6 Shipping, Risk & Customs

We ship globally using carriers that support dangerous goods (battery) compliance. Risk of loss passes to you upon delivery to the carrier where allowed by law. You are responsible for customs duties/taxes and ensuring local import compliance.

2.7 Returns & Refunds

If applicable and unless stated otherwise on the product page or invoice:

• Return window: [X] days from delivery for unused items in original packaging.

• You must obtain an RMA before returning. Shipping/handling fees are generally non-refundable.

• Custom/OEM items and used or damaged goods are non-returnable unless defective under warranty.
  See the dedicated Returns & Warranty page if available; otherwise contact us.

2.8 Warranty

Unless a different warranty is specified for a product, we provide a 12-month limited warranty against defects in materials and workmanship. Misuse, improper installation, unauthorized modification, or normal wear are excluded.

2.9 User Content (Reviews)

If you post reviews or images, you grant us a non-exclusive license to display them on our site and marketing channels. Do not post illegal, defamatory, or infringing content.

2.10 Prohibited Uses

No scraping, reverse engineering, spamming, security probing, or other misuse. Do not use our products for unlawful purposes.

2.11 Intellectual Property

All site content (text, images, logos, graphics) is owned by or licensed to us. You may not copy, modify, or redistribute without written permission.

2.12 Disclaimers

Products are provided “as is” except as expressly warranted. We do not guarantee uninterrupted or error-free site operation.

2.13 Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, lost profits, or data loss. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

2.14 Indemnification

You agree to indemnify and hold us harmless from claims arising from your misuse of the site/products or breach of these Terms.

2.15 Governing Law & Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China (conflict rules excluded). Any dispute shall be resolved by [Shenzhen People’s Courts / CIETAC arbitration (Shenzhen)]. Replace with your preferred venue.

2.16 Changes to Terms

We may update these Terms at any time by posting a new version here. Continued use means you accept the updated Terms.

3) Privacy Policy

3.1 Scope

This Policy explains how we collect, use, disclose, and protect personal data when you visit or purchase from our site, contact us (email/WhatsApp/WeChat), or interact with our social channels.

3.2 What We Collect

• Identity & Contact: name, company, email, phone/WhatsApp, shipping/billing addresses, WeChat ID.

• Order & Support: products ordered, invoices, RMA, messages, and support/chat transcripts.

• Payment Data: tokenized info from processors (e.g., Stripe/PayPal). We do not store full card numbers.

• Technical & Usage: IP address, device/browser, pages visited, referral source, cookies/analytics data.

• Marketing Preferences: newsletter opt-in/out, campaign interactions.

• Compliance Data: documents required for dangerous-goods shipping, customs, or warranty verification where legally required.

3.3 How We Use Data

• Process and deliver orders; provide customer support and warranty service.

• Personalize the site, improve performance, and debug issues.

• Send transactional messages (order confirmations, shipping updates).

• Send marketing communications with your consent (you can opt out any time).

• Detect/prevent fraud and comply with legal obligations.

3.4 Legal Bases (GDPR/UK)

We rely on: contract (fulfilling your order), legitimate interests (site security, analytics, product improvement), consent (marketing cookies/emails), and legal obligations (tax, customs, DG shipping records).

3.5 Sharing & Transfers

We share data only as needed with:

• Service providers: hosting, payment processors, shipping carriers, email/SMS/chat tools, analytics, customer support systems.

• Compliance & logistics: customs authorities, insurers, and safety regulators where required.

• Corporate transactions: if we restructure or transfer assets, subject to lawful safeguards.

Your data may be processed in or transferred to countries outside your residence (including China). We use appropriate safeguards as required by law.

3.6 Cookies & Similar Technologies

We use:

• Essential cookies (site functionality, cart/checkout).

• Analytics cookies (traffic & performance).

• Marketing cookies (only with consent, where required).

Manage preferences via our cookie banner/settings or your browser. Blocking essential cookies may impact site use.

3.7 Data Retention

We keep data only as long as necessary:

• Orders & invoices: [6–10 years] (accounting/legal).

• Support & warranty records: [1–3 years] after closure.

• Marketing data: until you opt out or your consent expires.

3.8 Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, port, or object to processing, and to withdraw consent.

• EEA/UK: GDPR rights apply.

• California (CCPA/CPRA): right to know, delete, correct, opt-out of “sale/share” of personal information, and non-discrimination. We do not sell personal information.
  To exercise rights, email info@lifepo4powers.com with “Privacy Request” and your country/state of residence.

3.9 Children

Our site is not intended for children under 16. We don’t knowingly collect their data.

3.10 Security

We apply technical and organizational measures appropriate to the risk (TLS encryption, access controls, backups). No method is 100% secure; please protect your account credentials.

3.11 Third-Party Links

Our site may link to third-party websites or social platforms. Their privacy practices are governed by their own policies.

3.12 Changes to this Policy

We may update this Policy. The “Last updated” date will change and the revised policy is effective on posting.

3.13 Contact (Privacy)

Email: info@lifepo4powers.com
Postal: BRIGHT POWER (CHINA) LIMITED, Dongguan, Guangdong, China

4) Do Not Sell or Share My Personal Information (US-CA)

California residents can exercise CPRA rights by emailing info@lifepo4powers.com with subject “CPRA Request”. We do not sell or share personal information for cross-context behavioral advertising.

5) Cookie Preferences

You can adjust cookie settings at any time via our Cookie Settings link (insert your cookie banner link here), or configure your browser to block/clear cookies.

6) Contact Us

Questions about these Terms or Privacy?
info@lifepo4powers.com | WhatsApp: +86 134 3087 8715 | WeChat: ABP18814455697